Our approach

We think.
We create.
We do.

We build our offering around one small core team and our clients’ needs. We are a truly responsive bunch who think strategically but deliver very practical solutions for a great employee experience.

Think:
Strategy

We get involved early and at the highest level to really understand a business and ask the difficult questions.

We offer:

Strategic narrative - to tell your strategy story, help keep your comms aligned and your messaging consistent.

Strategy and messaging - to help you ensure your IC initiatives are consistently linked to your business vision.

Culture work - workshops and focus groups to help you identify and articulate your vision, purpose and culture.

Comms audits - a comms makeover to ensure your channels are working for you and your audience is really understanding your messages. 

Leadership comms training and coaching - supporting the leaders of today and tomorrow to deliver consistent comms with clarity and compassion.

Line Manager comms training - to help you nurture and develop this important group as communicators, a group too often left to their own devices with little support and no comms training.

Create:
Culture and Change

We support our clients on their culture journey, helping to transform underperforming businesses, motivating managers to become champions of the business purpose, values and culture.

We offer:

Culture, vision, values workshops – culture change has to be understood from all parts of the business, not just a leadership team deciding it will have to be one thing. We work across a business to understand and shape a culture proposition and then help drive organisational change from within. 

Customer and employee experience – businesses change and we work with them to manage that change, reviewing the customer experience to help shape the employee experience and vice versa. 

Creating a culture where people thrive we help our clients build a business which supports their employees to bring the best of themselves to work, every day.

Do: Internal Communications and Engagement

The work we do helps win hearts and minds with storytelling that really resonates with the audience it's intended for. We work with HR Departments, Internal Communications and Marketing teams to develop internal communications that engage your employee audience.

We offer:

  • Purpose - we help deliver our work at a strategic level to drive a sense of purpose across an organisation. 

  • Vision and values - focus groups and workshops help us understand how a business feels about their values and we implement tools to bring them to life every day. 

  • Engagement surveys and follow-up - we deliver workshops to understand engagement survey results and build action plans to support change. 

  • HR comms and engagement - reward and recognition programmes, performance management initiatives, employee engagement and experience initiatives, we’ve got them covered.